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Our buddy Frank has filled his 1,800-strong game library with fantastic games from providers like Evolution Gaming, NetEnt, Playson and iSoftBet and frankly… we’re quite impressed. You can get started with a welcome bonus of up to ₹20,000, before treating yourself to an endless slate of daily bonuses, including free spins, match deposit bonuses and cashback deals.
But although this all sounds well and good, does it manage to offer the slick online casino experience we’re all looking for? Our PlayFrank online casino review walks you through our personal experience on the site, giving you first-hand knowledge of what this site has to offer. Read on below to find out if this online casino is worth your time.
Year Launched:
2014
Licence(s):
MGA, UKGC
Security:
128-bit SSL certificate
Available in India:
Yes
Games Offered:
Slots, Blackjack, Roulette, Baccarat, VideoPoker, LiveGames, Bingo, Scratchcards
Number of Games:
1, 800+
Payout:
0-72 hours
Banking Options:
EcoPayz, Maestro, MasterCard, Neteller, Paysafe Card, Visa, Trustly, Skrill, MuchBetter
Languages:
English, Norwegian, German
Customer Support:
Email, Live chat
PlayFrank Casino automatically enrols you on its loyalty program. You earn points by making real money wagers and get better perks as you level up. The program gives you exclusive bonuses, faster withdrawals, personalised offers, a personal account manager and higher deposit and withdrawal limits.
You even get to participate in daily challenges. As the name very aptly implies, these challenges refresh every day, and if you manage to complete them, you’ll be in for a prize. The more challenges you complete, the higher your bonus level for that day gets and the better the rewards you stand to gain.
Every challenge will initially award you with 50% match bonuses. Once you reach the second bonus tier, you get a 50% and 75% match bonus. Finally, once you reach the third level, you get a 50%, 75% and 100% match bonus.
There are two VIP tiers that you are only accessible via invite. The premium and prestige levels improve your personalised bonuses and give you access to exclusive events around the world.
While its VIP and loyalty club section might not be all that great, PlayFrank Casino manages to make up for it with its promotional offers.
Of course, everything starts with the welcome bonus. All new players are entitled to this PlayFrank Casino bonus, as long as you place an initial deposit of over ₹1,000. Your deposit is matched by 100% and can go all the way up to ₹20,000. PlayFrank even throws in 100 Starburst free spins.
Now you’re probably thinking, sure but what about the bonus terms and conditions? You’ll be thrilled to know that the welcome bonus conditions are quite fair. Both bonus funds and spins come with a 35x wagering requirement, which you’ll need to clear within 30 days. It’s a great setup that could leave you with plenty of bonus winnings.
Beyond the welcome bonus, Play Frank Casino gives away daily bonuses to all existing players. These are a bit of a surprise, as they change every day, but they can offer anything from free spins to match deposit bonuses and even the odd cashback deal now and then. You also get a standard reload bonus of 25% every Friday to stock up on bonus funds for the weekend.
Although it may not be the most creative set of bonuses we’ve ever seen, PlayFrank Casino sticks to a winning formula, with a set of varied bonuses for both new and existing players. The conditions aren’t too steep either, so you do stand a chance of walking away with some bonus winnings once the wagering requirements have been cleared.
PlayFrank Casino stocks up its pages with over 1,800 video slots, table games, live casino games, bingo titles and scratch card games. Most of them come from renowned developers like NetEnt, Pragmatic Play, iSoftBet and Playson, so there are plenty of quality titles to choose from.
Of course, video slots make up the biggest chunk of the library, including over 100 Megaways titles like Aztec Gold Megaways, Wolf Legend Megaways, Atlantis Megaways and Gonzo’s Quest Megaways. There’s a great selection of games for progressive jackpot players too. Although most of them are Jackpot King titles like Crabbin for Cash Jackpot King, The Goonies Return and Eye of Horus JPK, you also get some standalone progressive pots like NetEnt’s Divine Fortune and Mercy of the Gods. While it’s missing the likes of Mega Moolah and Mega Fortune, you could still land big wins through the Jackpot King titles.
The game library is very easy to navigate for the most part. Sure, the sorting categories are quite vague, but you get clearly labelled games with their provider listed next to them in case you’re looking for games from a particular developer. The search function works quite well too and we were able to find all of the specific games we were looking for in no time at all.
Although the game library has over 1,800 titles on offer, only 44 of them are live casino games. But even in such a limited collection of titles, PlayFrank Casino manages to include some fantastic games from top developers. Most of the live casino games are provided by Evolution, although you also get some titles from Skywind and Authentic.
Some Indian live casino favourites manage to make the cut here, including Super Andar Bahar, Teen Patti Live and Super Sic Bo. The most rewarding games come from Evolution, with titles like Lightning Baccarat, Deal or No Deal, Lightning Dice and Crazy Time.
So, despite the limited selection of games on offer, there are still plenty of great titles to choose from. And if like us, you’re looking for live casino games with high payouts, then you won’t be disappointed.
PlayFrank Casino makes a great transition to mobile screens and you won’t need to download any apps. Instead, simply access the site from your favourite mobile browser. The site is compatible with both Android and iOS systems, so it runs well across many mobile devices.
The friendly interface adapts itself brilliantly to mobile screens. The whole thing fits like a glove, so you get the same intuitive interface that the desktop version has to offer. You don’t compromise on any of the casino’s features and games, so you essentially get a streamlined experience, no matter what device you choose to play on.
You get a great variety of payment providers to choose from both when making deposits and withdrawals at PlayFrank Casino. Sure, there’s no cryptocurrency support, but you still get a good selection of debit cards and e-wallet solutions to process your payments safely and efficiently.
Of course, there are some limitations to take into consideration, Deposits and withdrawals can only be placed at a minimum of ₹2,000 and withdrawals cannot go over a maximum of ₹1,000,000 every week. The processing times vary from one payment method to another, with e-wallets being the fastest of the lot.
|
Payment Method
|
Minimum Withdrawal
|
Maximum Withdrawal
|
Withdrawal Time
|
|---|---|---|---|
|
Visa
|
₹2,000
|
₹1,000,000
|
0-6 days
|
|
Mastercard
|
₹2,000
|
₹1,000,000
|
0-6 days
|
|
Neteller
|
₹2,000
|
₹1,000,000
|
0-2 days
|
|
Skrill
|
₹2,000
|
₹1,000,000
|
0-2 days
|
|
Much Better
|
₹2,000
|
₹1,000,000
|
0-2 days
|
|
Rapid Transfer
|
₹2,000
|
₹1,000,000
|
0-4 days
|
|
ecoPayz
|
₹2,000
|
₹1,000,000
|
0-4 days
|
|
AstroPay
|
₹2,000
|
₹1,000,000
|
0-4 days
|
PlayFrank Casino’s customer support starts with a very detailed FAQ section. This covers everything from bonus terms and conditions to deposits and withdrawals, as well as privacy and technical issues. But if you’d rather speak directly to a member of the team, you can do so through live chat and email. The service is available on a 24/7 basis, so you can ask for help whenever you need it.
Unfortunately, there are no priority customer service perks or dedicated account managers to speak of, so all players need to go through the same channels to get support.
It takes three simple steps to join PlayFrank Casino. You start by hitting the Sign Up button, before entering your personal and account details. Once you agree to the terms and conditions, you’re good to go.
The site does ask you to verify some information before you can play any of the available games, so you need to provide proof of identity and address as soon as you open your account. If you make big and repeated withdrawals of over ₹20,000,000, then the casino will ask you to provide more details including proof of address, income and payment methods.
PlayFrank Casino encrypts all of your data using 128-bit encryption software to make sure all of your personal and financial data are as secure as can be. The online casino is also regulated by both the MGA and UKGC, two of the strictest gambling regulators in the world. This means the casino is constantly audited to make sure it upholds the highest levels of fairness across the board.
The site also comes with a variety of responsible gambling functions. They’ve all been included in the friendly, main menu interface, where you can view stats about the time and money you’ve spent online and set limits on both. You can also suspend your account for some time or even shut it down completely.
If gambling has become an issue in your life, be sure to get the help you need from associations like GamCare, Gamblers Anonymous and Gambling Therapy.
PlayFrank Casino hits the nail on its head with a less-is-more approach towards its casino experience. On the downside, there are no loyalty or VIP programs to speak of, but as you’ve seen across our PlayFrank Casino India review, the site offers a great selection of Megaways games, jackpot slots and live casino content. All of this is supported by a strong welcome bonus, daily and weekly reload bonuses and 24/7 live chat support.
We seriously miss not having a VIP program, but if you’re not too fussed about earning bonus points and rewards, then PlayFrank Casino might just be the right place for you.
There is no loyalty program to join at PlayFrank Casino. You could complete daily challenges, level up your points and earn better daily rewards.
There are over 40 live casino games to choose from, including titles from Avalanche and Evolution Gaming.
Customer support offers a detailed FAQ system, as well as live chat and email support on a 24/7 basis.
No, PlayFrank Casino doesn’t have a VIP program.
You can make deposits with Indian Rupees at PlayFrank Casino using one of the payment providers mentioned in our review.
Mitra is the content expert of masterofcasinos.com. He and his team are responsible for updating bonuses, publishing useful info for readers and keeping the site in good health. Mitra is a massive Roulette and poker fan and loves to spend his time in his favorite online casino's Live Casino section.
