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Well-established and highly praised for delivering a top-quality online casino experience since 1998, Jackpot City certainly seems like the place to be for many players. The question is though, is it the best choice for experienced gamblers and VIPs? Well, that’s what our Jackpot City India review aims to answer.
The site offers loads of casino gaming options from the best providers. There are over 500 slots, table games, live casino titles and VIP options from the likes of Microgaming, Red Tiger, Pragmatic Play and Evolution available on both desktop and mobile. There’s also a loyalty program that rewards all players for regular play – the more you wager, the more bonus funds you’ll earn. So, first impressions are good.
Yet we have to say we were somewhat disappointed that there was no dedicated VIP program and that the site doesn’t accept crypto. Despite this, we do feel Jackpot City still has a lot to offer. The registration process is simple and there are plenty of popular payment methods available for instant deposits and fast withdrawals. The site’s certainly worth a look. So if you want to learn more, be sure to keep reading our Jackpot City online casino review.
Year Launched:
1998
License(s):
MGA, Kahnawake Gaming Commission, Alcohol and Gaming Commission of Ontario
Security:
SSL encryption
Available in India:
Yes
Games Offered:
Slots, Roulette, Blackjack, Keno, Poker, Bingo, Live Casino, Game Shows, Scratchcards
Number of Games:
500+
Payout:
1-3 days
Banking Options:
Visa, Mastercard, ecoPayz, Skrill, MuchBetter, Neteller, Paysafecard, Neosurf
Languages:
English, Spanish, French, Portuguese, German, Norwegian, Japanese, Greek, Russian, Swedish, Latvian, Serbian, Czech, Croatian, Turkish, Lithuanian, Armenian, Finnish, Estonian, Icelandic, Korean, Indonesian, Ukrainian, Italian, Azerbaijani
Customer Support:
Email, Live chat
We love coming across loyalty rewards. It shows us that a casino values its returning customers. These schemes don’t need to be complicated. In fact, the simpler they are, the better, and that’s clearly the idea behind the Jackpot City loyalty program.
While there’s no dedicated Jackpot City VIP bonus, there is a great loyalty program. It’s a points-based system with six tiers, with each level unlocking new exclusive rewards. As a new player, you’ll start at the Bronze level and will receive 2,500 points just for signing up – it’s a great start. Then, each time you place a real money bet, you’ll earn more points and begin to advance through the Silver, Gold, Platinum, Diamond and Privé ranks. This gives you more options to exchange your loyalty points for even more bonus credits that you can then use to play your favourite games – nice and straightforward.
Although Jackpot City doesn’t offer the largest welcome bonus we’ve ever come across, there is a reasonable introductory offer for new players. You can earn up to ₹160,000 in extra cash when depositing ₹1,000 or more on each of your first four deposits. It’s a well-structured offer too. It’s easy to get to grips with as each of your deposits unlocks a 100% deposit match worth up to ₹40,000 – you know exactly what you’re going to get.
Still, it’s important to remember that Terms and Conditions play a key role in the true value of any casino bonus. With this offer, you’ll need to factor in a 70x wagering requirement. Plus, you only have seven days from the date you create your account to claim the bonus. In truth, that does make this a rather restrictive welcome bonus. Nevertheless, if you’re looking to get the most out of your deposit and you don’t mind navigating the T&Cs, it’s a good way to get extra funds to play with.
The Jackpot City game library boasts over 500 games, developed by some of the industry’s best providers, including Microgaming, Pragmatic Play and many more. To be honest, it’s not the biggest selection we’ve ever come across. The thing is, we’ve always believed that quality is much more important than quantity.
Despite the evident drawback of fewer games to choose from overall compared to other casinos, the site’s catalogue does offer a variety of online slots, table games and live casino titles. Plus, there are some huge progressive jackpots to win. Still, we were slightly disappointed at the lack of certain games. There’s no Teen Patti or Andar Bahar and there aren’t any Indian roulette games available. So, we feel as though Jackpot City might be missing a trick or two here.
We do also feel that the site could be easier to navigate. While we found different categories for several game types via the drop-down casino games menu, there was no search function. There’s also no way to filter by a specific provider. Considering Jackpot City is a well-established brand, launching in 1998, we thought these quality-of-life features would be available. Nevertheless, we know that online casinos are looking for ways to improve so perhaps these are features the site is looking to add soon – we hope so, anyway.
The live casino section is where you often find the best high-roller and VIP games. You get to experience unparalleled live-dealer action, with the ability to place bigger bets for a chance to land huge wins.
At Jackpot City, there’s an impressive choice of top-quality games from powerhouse provider Evolution. You can enjoy live Blackjack, Roulette and Baccarat, as well as some top gameshow-inspired releases, all from the comfort of your own home. Also, if you’re looking for a more personalised experience, we highly recommend taking a seat at the Live VIP Blackjack or On Air Live Private Roulette tables. These games feature specialist dealers and increased betting limits. They’re great for more experienced players.
The VIP casino treatment shouldn’t be limited to desktop play. Nowadays, it’s just as important that you get the same great experience on mobile too, with no compromises in quality or gameplay.
Thankfully, Jackpot City Casino is fully optimised for mobile use. The website has direct links to downloadable apps for iOS and Android devices, so you won’t even have to load up your app store to get started.
The mobile version is sleek and it’s even easier to navigate thanks to its intuitive layout. Plus, all of the games scale to fit the smaller screen. Therefore, you can enjoy instant access to your favourite casino games whenever and wherever you want.
Dream Vegas doesn’t really wow with its list of supported payment methods. It offers no support for cryptocurrency and only supports a handful of e-wallets.
Although it doesn’t have any particular limits on deposits, Dream Vegas might still decide to limit deposits on a single day. On the other hand, withdrawals are capped at ₹445,514 per week, which can be an issue if you’re looking to move a large number of funds in one go. Keep in mind that all withdrawals are made through the same method used to make deposits in the first place.
Have a look at all the available options and compare their benefits and drawbacks
|
Payment Method
|
Withdrawal Time
|
|---|---|
|
Visa
|
1-3 business days
|
|
Mastercard
|
N/A
|
|
EcoPayz
|
24-48 hours
|
|
Neteller
|
24-48 hours
|
|
Paysafecard
|
N/A
|
|
Skrill
|
24-48 hours
|
|
MuchBetter
|
24-48 hours
|
|
Neosurf
|
N/A
|
With a lack of a dedicated VIP program, there’s no priority support for VIP players and no personal account managers. All customers are treated equally, with 24/7 access to various support channels, including live chat and email.
Live chat: Yes
Email: [email protected]
Telephone: N/A
Signing up with Jackpot City is easy. Once you click the ‘Sign Up’ button in the top right-hand corner of the lobby the process only takes a few moments. You’ll just need to enter your account information along with your details and once you’ve done so you’ll automatically join the site’s loyalty program.
Also, Jackpot City may request certain documents before processing large withdrawals to verify your identity. If asked, you’ll need to send copies of the following:
– A copy of a government-issued photo ID – driver’s licence or passport
– A recent utility bill, no older than 6 months that displays your registered name and address
– Proof of ownership for any payment methods you’ve used to deposit or withdraw funds
Jackpot City holds licences from the MGA, Kahnawake Gaming Commission and the Alcohol and Gaming Commission of Ontario. These authorities regularly audit the casino to ensure it always meets the highest levels of player safety and fairness.
You’ll also be able to make use of several responsible gambling tools to maintain tight control over your spending. These include daily, weekly and monthly deposit limits, time-out features and also self-exclusion capability. Essentially, you have total control over how and when you play at Jackpot City Casino.
If you feel as though you need to seek help with problem gambling, don’t hesitate to refer to organisations such as Gambling Therapy, GamCare and the Responsible Gaming Council for help. Jackpot City has links to each of these companies on its responsible gambling page.
Overall, we liked much of what Jackpot City has to offer. We’re big fans of the loyalty program and there are some great games tailored towards VIPs. Plus, as the site is fully mobile-optimised, with downloadable apps for iOS and Android, it means you’ll always be able to play your favourite games on the go.
However, we must say that it’s lacking the authentic VIP touch. As there’s no VIP program, dedicated account managers or exclusive bonuses, we feel as though high-rollers may be better off playing elsewhere. Despite the positives of Jackpot City, and there are quite a few, sadly, this isn’t the best online casino in India for VIP players.
Once you register an account at Jackpot City, the site will automatically enrol you in its loyalty program. You’ll instantly receive 2,500 loyalty points which will help you to progress through the six tiers, earning bonus credits along the way.
Jackpot City has a reasonable selection of live casino games, including several VIP and private tables from Evolution OnAir Entertainment.
Jackpot City offers 24/7 customer support via live chat and email. The site also has a handy FAQ section that contains answers to some of the more common queries.
Unfortunately, Jackpot City does not currently offer a dedicated VIP program. However, you can still earn extra bonuses via the site’s loyalty rewards scheme.
Jackpot City accepts Indian Rupees. You can use several popular payment methods to instantly deposit INR.
Mitra is the content expert of masterofcasinos.com. He and his team are responsible for updating bonuses, publishing useful info for readers and keeping the site in good health. Mitra is a massive Roulette and poker fan and loves to spend his time in his favorite online casino's Live Casino section.
